Privacy Policy — How bb1111 Protects Your Data

1 Overview and Scope

This Privacy Policy ("Policy") applies to all personal data collected, processed, stored, or shared by bb1111 ("bb1111", "we", "us", "our") in connection with the operation of the website at https://bb1111.vip and all related services, including online casino games, sports betting, promotional programmes, customer support, and payment processing.

This Policy applies to all users of the bb1111 platform, including registered players, visitors who browse the site without registering, and any individual who contacts bb1111 through any communication channel. By using the bb1111 platform or submitting personal data in any form, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.

bb1111 is committed to handling all personal data responsibly and in alignment with internationally recognised privacy principles, including the principles of purpose limitation, data minimisation, storage limitation, accuracy, integrity, and confidentiality. Although bb1111 operates primarily within the Bangladesh market, we apply these principles as a matter of platform policy to ensure a consistently high standard of data protection for all players.

2 Personal Data We Collect

bb1111 collects personal data from you in several ways: directly through your registration and use of the platform, automatically through your device and browser when you visit the site, and from third parties such as payment providers and identity verification services. The categories of data we collect are set out below.

2.1 Registration and Account Data

• Full legal name as it appears on your government-issued identity document.
• Date of birth (used for age verification to enforce the 18+ requirement).
• Email address and mobile phone number.
• Username and encrypted password.
• Residential address, including city and region within Bangladesh.
• Preferred language and communication preferences.

2.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (National ID Card, passport, or driving licence).
• Proof of address documents such as utility bills or bank statements.
• Selfie or facial image submitted as part of liveness verification where required.
• Screenshots or confirmations of payment methods registered in your name (bKash, Nagad, Rocket, Upay, or bank account details).

2.3 Financial and Transaction Data

• Deposit and withdrawal history, including amounts in BDT (৳), dates, and payment method references.
• Payment method identifiers (e.g., bKash number, Nagad number, bank account number suffix).
• Bonus claims, wagering activity, and balance history.
• Pending and completed withdrawal requests.

2.4 Gaming and Betting Activity Data

• Records of all bets placed, games played, wager amounts, outcomes, and winnings.
• Session durations, login timestamps, and activity patterns.
• Responsible gaming settings such as deposit limits, session limits, and self-exclusion status.
• Game preferences and browsing behaviour within the platform.

2.5 Technical and Device Data

• IP address and geolocation data (country and city level).
• Device type, operating system, browser type, and version.
• Referring URL and pages visited on the bb1111 platform.
• Cookie identifiers and session tokens (see Section 8 for details).

2.6 Communications Data

• Records of support queries sent to [email protected], including message content and attachments.
• Chat transcripts from live support interactions.
• Feedback, complaints, or dispute records.

Data Category	Source	Retention Period
Registration & Account Data	Provided by you at sign-up	Duration of account + 5 years after closure
KYC / Identity Documents	Provided by you on request	5 years from date of submission
Financial & Transaction Data	Generated by platform activity	7 years (financial records requirement)
Gaming & Betting Activity	Generated automatically during play	5 years from last activity
Technical & Device Data	Collected automatically via cookies/logs	13 months from collection
Communications Data	Provided by you via support channels	3 years from last interaction

3 How We Use Your Personal Data

bb1111 uses the personal data it collects for the following clearly defined purposes. We do not use your data for any purpose other than those listed here without first obtaining your explicit consent or being required to do so by applicable law.

• Account Management: To create, maintain, and operate your bb1111 player account, including processing deposits, withdrawals, and bet settlements.
• Identity Verification: To verify your age and identity in compliance with our 18+ policy and to confirm that you are the legitimate account holder before processing significant transactions.
• Payment Processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and Bangladeshi bank transfers, and to reconcile financial records.
• Fraud Prevention and Platform Integrity: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, multiple account creation, and other prohibited conduct that could harm the platform or its players.
• Responsible Gaming: To monitor gaming patterns and identify players who may be showing signs of problem gambling, and to administer self-exclusion, deposit limit, and time-out requests.
• Customer Support: To respond to your queries, resolve disputes, and provide technical assistance when you contact us via email or live chat.
• Legal and Regulatory Compliance: To retain records as required by applicable law, respond to lawful requests from authorities, and enforce our Terms & Conditions.
• Platform Improvement: To analyse aggregated usage patterns and improve the performance, design, and content of the bb1111 platform.
• Marketing Communications (where opted in): To send you promotional offers, bonus notifications, and information about new games or features on bb1111. You may opt out of marketing communications at any time via your account settings or by contacting support.

4 Legal Basis for Processing

bb1111 processes your personal data on one or more of the following legal bases, depending on the nature and purpose of the processing activity:

• Contractual Necessity: Processing required to perform the contract between you and bb1111 — specifically, to operate your player account and deliver the gaming and betting services you have requested.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including financial record-keeping obligations and anti-money-laundering requirements.
• Legitimate Interests: Processing carried out in pursuit of bb1111's legitimate business interests, such as fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your own rights and interests.
• Consent: Processing carried out on the basis of your freely given, specific, and informed consent — most notably for marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

5 Data Sharing and Third Parties

bb1111 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

5.1 Service Providers and Technology Partners

We share personal data with carefully selected third-party service providers who assist us in delivering the bb1111 platform. These include:

• Payment processors: bKash, Nagad, Rocket, Upay, and partner Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, City Bank, and others, who receive your payment details solely to process transactions you have authorised.
• Identity verification providers: Third-party KYC services that verify the authenticity of identity documents submitted during account verification.
• Game content providers: Licensed studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, who may receive a limited set of technical session data required to deliver their games within the bb1111 platform.
• IT infrastructure and security providers: Hosting, cloud storage, DDoS protection, and cybersecurity partners who process technical data to maintain platform availability and security.

All third-party service providers engaged by bb1111 are bound by contractual obligations to process your data only as instructed by bb1111 and to maintain appropriate security measures.

5.2 Legal and Regulatory Disclosures

bb1111 may disclose personal data to law enforcement agencies, regulatory authorities, or courts if required to do so by applicable law, court order, or other binding legal process. We will only make such disclosures to the minimum extent required by law.

5.3 Business Transfers

In the event that bb1111 is involved in a merger, acquisition, or sale of business assets, personal data held by bb1111 may be transferred to the acquiring entity as part of that transaction. You will be notified of any such change and the Privacy Policy of the new entity will be made available to you before it takes effect.

6 Data Retention

bb1111 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The retention periods that apply to each category of data are outlined in the table in Section 2 of this Policy.

Upon the expiry of the applicable retention period, bb1111 will either securely delete or anonymise your personal data so that it can no longer be associated with you. Where deletion is not immediately possible due to technical constraints (for example, data stored in backup systems), bb1111 will isolate the data and protect it from any further active processing until deletion is possible.

Account closure does not trigger immediate deletion of all records. Financial transaction data and KYC documents are retained for a minimum period after account closure to satisfy legal obligations and to facilitate the resolution of any disputes or regulatory inquiries that may arise after closure.

7 Data Security

bb1111 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include but are not limited to:

• 256-bit SSL (Secure Sockets Layer) encryption for all data transmitted between your device and the bb1111 platform.
• Encrypted storage of passwords using industry-standard one-way hashing algorithms. bb1111 staff members cannot view your plain-text password.
• Access controls that restrict internal access to personal data on a strict need-to-know basis. Only authorised personnel performing specific, defined tasks are permitted to access sensitive player data.
• Regular security audits and vulnerability assessments of the bb1111 platform and its supporting infrastructure.
• Two-factor authentication (2FA) options available to players to secure their own accounts.
• Automated monitoring systems that detect and flag unusual account activity, login attempts from unrecognised devices, and other potential security incidents in real time.

While bb1111 takes all reasonable precautions to protect your data, no method of electronic transmission or storage is completely immune to risk. You are advised to use a strong, unique password for your bb1111 account and to avoid sharing your login credentials with any third party. If you believe your account security has been compromised, contact [email protected] immediately.

8 Cookies and Tracking Technologies

The bb1111 website uses cookies and similar tracking technologies to improve your experience, maintain your session, and analyse how the platform is used. A cookie is a small text file placed on your device by a website when you visit it. Cookies do not contain executable code and cannot directly harm your device.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: Required for the platform to function correctly. These include session authentication tokens, CSRF protection tokens, and login state cookies. These cookies cannot be disabled without rendering the platform non-functional.
• Functional Cookies: Used to remember your preferences such as language settings and responsible gaming configurations between sessions.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players interact with the platform, including which pages are visited most frequently and how long sessions typically last. This data helps bb1111 improve the platform experience.
• Security Cookies: Used to detect and prevent fraudulent activity, including bot access and account takeover attempts.

8.2 Managing Cookies

You may control cookie settings through your web browser's built-in privacy controls. Most modern browsers allow you to view, block, or delete cookies on a per-site basis. Please note that blocking strictly necessary cookies will prevent you from logging into your bb1111 account and using core platform features. For detailed guidance on managing cookies, refer to the help documentation for your specific browser.

9 Your Data Rights

As a user of the bb1111 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with a clear description of your request and sufficient information to verify your identity.

bb1111 will respond to all valid rights requests within 30 days of receipt. In cases where a request is complex or bb1111 receives a high volume of requests, this period may be extended by a further two months, in which case we will notify you of the extension and the reason for it within the initial 30-day window.

10 Minors and Underage Users

The bb1111 platform is strictly for adults aged 18 and over. bb1111 does not knowingly collect or process personal data from individuals under the age of 18. Age verification is performed as part of the account registration and KYC process to enforce this requirement.

If bb1111 discovers or has reason to believe that a player account is being operated by or on behalf of a minor, the account will be immediately suspended, all transactions will be frozen, and the matter will be reviewed by our compliance team. Any data relating to the minor that bb1111 has inadvertently collected will be deleted as soon as practicable after the discovery.

If you are a parent or guardian and believe that your child has registered an account with bb1111, please contact us immediately at [email protected] so that we can investigate and take the appropriate action without delay.

11 International Data Transfers

bb1111 operates primarily within the Bangladesh market, and the majority of data processing activities take place on servers located in the region. However, some of our third-party service providers — including certain game content studios and technical infrastructure partners — may process data on servers located outside Bangladesh.

Where personal data is transferred to service providers operating outside Bangladesh, bb1111 takes steps to ensure that equivalent levels of protection are applied to your data. This may include contractual safeguards such as standard data protection clauses that obligate the receiving party to handle your data with the same level of care required under this Policy.

12 Changes to This Privacy Policy

bb1111 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable law. When we make material changes to this Policy, we will notify registered players by email or via a prominent notice on the bb1111 platform prior to the changes taking effect.

Minor or non-material changes — such as typographical corrections, clarifications that do not alter the substance of any section, or updates to contact information — may be made without specific advance notice. The "Effective Date" at the top of this Policy will always reflect when the current version came into force.

We encourage you to review this Privacy Policy periodically. Continued use of the bb1111 platform after a revised Policy has taken effect constitutes your acceptance of the updated version. If you do not agree with the revised Policy, you should close your account and cease using the platform.

13 Contact Us About Privacy

If you have any questions, concerns, or complaints about how bb1111 handles your personal data, or if you wish to exercise any of your data rights as described in Section 9, please contact our support team using the details below. All privacy-related correspondence should be clearly marked as such to ensure it is routed to the appropriate team member promptly.